SubSparks Privacy Policy

Last updated: May 31, 2025

This Privacy Policy describes how SubSparks ("we", "our" or "us") collects, uses, and protects your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Account Information: When you create an account, we collect your email address, name, and authentication information.

1.2. Usage Information: We collect information about how you use our platform, including monitoring settings, selected subreddits, and interactions with generated insights.

1.3. Payment Information: We process payment information through Stripe. We do not store credit card data on our servers.

1.4. Technical Information: We collect technical data such as IP address, browser type, operating system, and access information.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and manage subscriptions
  • Personalize your experience on the platform
  • Communicate about updates and new features
  • Improve our services and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Third-Party Data (Reddit)

3.1. Public Data Collection: Our service collects public data from Reddit through its official API, including posts, comments, and associated metadata.

3.2. Compliance: We only collect data that is publicly available and in compliance with Reddit's terms of use.

3.3. Processing: The collected data is processed by artificial intelligence to identify patterns and generate insights.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • With service providers who help us operate our platform
  • When required by law or legal process
  • To protect our rights or safety
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular monitoring.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Insights and settings data are kept while your account is active or as needed to provide services.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict the processing of your information
  • Data portability
  • Object to processing

To exercise these rights, contact us at [email protected].

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, keep you logged in, and analyze the use of our platform. You can control the use of cookies through your browser settings.

9. LGPD Compliance

We are committed to complying with the Brazilian General Data Protection Law (LGPD). We process personal data based on appropriate legal grounds and implement measures to protect data subjects' rights.

10. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the registered email or the platform. We recommend that you review this policy regularly.

11. Contact

If you have any questions about this Privacy Policy or how we handle your information, contact us: